Puerto Banus Marbella
Guide to 4 Star Hotels in and around Puerto Banus Marbella
The Hotels in this section are all 4 Star.

Four-Star Criteria
Not only has every service normally associated with its genre, but also has its own style and personality. It is luxurious, with a well-integrated, creative decor. Housekeeping and maintenance are superb. Guest rooms are large, with spacious, comfortable sitting areas. Furniture and appointments are of the best quality, complementing the overall theme.

Four-Star awards
Go to those properties defined as "OUTSTANDING, WORTH A SPECIAL TRIP." Of 22,000 places evaluated annually by our representatives only 2% are awarded four or five stars. Those motels, lodges, motor hotels, hotels, inns, guest ranches, resorts and restaurants are highly competitive, are described in superlative terms and far exceed normal expectations in design, level of luxury, service, elegance and uniqueness.

The entire operation is characterized by attention to detail, efficiency and a feeling that guest comfort and convenience are the prevailing concern of the staff. The staff is, of course, outstanding in every respect: courteous, professional and knowledgeable, and of sufficient size to extend personalized service to each guest. A variety of accommodations is usually available, lobbies are spacious and well-appointed and a very fine restaurant is on the premises. Room service is a gracious, fine dining experience; often 24-hour service is provided. Four-Star Criteria: Superior maintenance and immaculate housekeeping, carefully landscaped grounds well-kept. Distinctive building design, luxuriously appointed lobby, public space, art work, fine furnishings, superior carpet quality, fresh flowers & plants. Organized area for check-in/check-out; fast efficient service, secure & appropriate uncluttered luggage handling area. Well-groomed staff, uniformed bell men & doorman, courteous helpful staff, articulate and knowledgeable management highly professional, generating staff commitment to guest satisfaction. Excellent restaurant facilities, including at least one fine dining room, Room service extended hours, superior service and a varied menu. Large finely furnished, well-lighted guest rooms, Non-smoking rooms available, television in armoire or on attractive, decorative stand; remote control, Well-integrated decor; fine art work; superior drapery, spread and furniture fabrics Closed, lighted closets, ample hangers, full length mirrors, Two room phones; one at bedside, one on desk. Fine linen, double top sheet; large, fresh pillows, extra blankets, pillows provided. Twice-daily maid service; turndown service, management gift, Firm mattresses, oversized beds, Bath spotless with fine soaps, amenities, thick towels, lovely well-integrated decor, Medicine cabinets and/or vanities Shave/make-up mirror, scale, hair dryer, exhaust fan, heat lamp; robes available to all guests, Bathroom phones Effective, functional lighting in bathroom, bedroom .Business services and meeting rooms, offer most of the following services: transportation to/from airport, train station, concierge, welcome gift from management; shops: barber, beauty, clothing, sundries; health club or privileges nearby; recreation facilities on premises; pool side services, beverage and food; complimentary limousine service to theater and shopping.